Patong Resort

Mary said, "Patong Resort is one of the finest hotels! The service is very responsive, and the rooms are very clean. The managment never overlooks any details. I have very satisfied."

Luigi said, "The staff were very good. Everything was fine except for one thing.....COCKROACHES.....in my room, bathroom, bed, draws, etc.....Everything else was great."

Daniel said, "Patong Resort lies in a quiet part of bustling Patong beach, short walk to beach and shopping district. Clean, basic room but balcony was non-existent as walls and trees resulted in no view, even though our balcony faces pool. Standard rooms are all in 2 storeys building and seperate from main building. Check-in room service was good, effort made to let us check in on time and to have a pool facing room. Breakfast was normal American style and service was excellent, with plenty of smiles and automatic coffee refills and clearing of empty plates.Checking out was a pain as we needed to put our luggage with the hotel but luggage room was a small room, with no lock nor attendant. Anyone could walk in to take away the luggage. We had to carry the luggage into the room and look for a hotel staff who would walk over to the room and give us a luggage tag AND still leave the room door open. I made a local call and was charged as overseas phone. Upon clarification, the receptionist frowned and insisted it was correct. I was too tired by then to argue and simply paid up as it was not too significant amount for me. Overall, near good food, shopping, away from noisy Bangla road, clean, basic room but the service let it down"

walter said, "very disappointed with our room , very tired decor , bathroom had shower over the bath which was very hard to climb in and out of . our friends were in a lovely room (382 ) with wood floors , beautiful bathroom , separate shower , breakfast o.k . would only stay there again if garanteed a nice room"

Tiong said, "good location , quiet environment , but all service provided need to pay"

JELONEK said, "Yes, yes and once again yes. Although Patong beach is for the Pattaya s kind of Thailands lovers. Hotel was extremely good as for this price. Simple - clean room with veranda located next to the swimming pool definitely worth of recommendation. At the end of my stay altghough I have learned from my friends that they where not so lucky with their rooms- so check it beforhand.Adam (poland)"

CHUA said, "We are so unhappy with the service provided.Our room has been upgraded from Superior to Deluxe for 5D4N.Once we entered into the room (#510), we found the toilet malfunction, can’t flush efficiently, need press the flush handler for few minutes just to get enough water into the bowl before flushing can work like normal. We called to customer service & room maintenance for 3 times & waited inside the room more than an hr. No maintenance guy came & knocks our door. No one turns up. Something is not right with the air-conditioner as well. 1st midnight, I woke up suddenly as felt warm. How this can happen? We never experience “warm�inside an air-conditioned room. Finally, found out the air-cond was AUTO switched off. I didn’t suspect anything, press ON again & continued sleep. When this thing repeated almost every night, then we suspected something was not right at all. Both of us feel annoyed as we need to wake up more often, 4-5 times over a night. We reported this to reception counter & given a promise that they’ll send someone check this out. After our island trip, before collecting the room key, we double- check with reception counter. From his face expression, I suspected he forgotten about our complaint. But, yet he told us that air-cond is back to normal.That night, same thing happened…e.g.felt warm, waken up, press the air-cond switch again & again…can u feel how frustrated we are that night?Customer survey form has been filled & passed to Hotel Manager before leaving.We hope for their good & reasonable explanation on the “service�provided."

Paul said, "Patong Resort - It was great. I the security is very good. Rooms are pretty good. Hotel lobby is very nice. Staff is great, met our every need, even when busy. I would definitely stay here again and I look forward to it."

Dupinder said, "The hotel itself itself is quite ok. But the rooms and service was not upto the mark. For instance, we requested for changing towels and nothing was done about it. While booking and checking in I requested non-smoking rooms, but to my surprise room had a some weird stale smoke smell. There was no arrangement for tea/coffee in the room."

anthony said, "Good 3 star hotel for the price. I had an exec. room on the 4 th floor in the main wing. Great breakfast. Room a little dated but clean as was the bathroom. Very good location for Patong Beach, only a 5 min walk. Late May 07 for my stay so it was very hot with few other at the hotel. Air-con in the room was great. Good price via Sawadee for my stay."

Herbert said, "Patong Resort is a decent resort property. There are equal or betterhotels for same price and offering more onsite amenities. The Patong Resort did not offer spa treatments other than Thai Massage and no exercise facilites.."

Lam said, "Nous avons pris une chambre standard. C est un vieux hotel daté dans l année 70. C est correct mais ne mérite pas la cathégorie Luxe par rapport à d autres hotel autour. L emplacement de l hotel est parfait. Les 2 piscines ne sont pas terrible. Le buffet du petit déjeuner est sans plus. Les personnels sont correct. Disons en général nous donnons 5/10."

Lin said, "Location of the hotel is good and convenient. Good security. Was given a room at the ground level and it can be noisy at times. Do not mind to go back again but will request room located at the higher level."

Steve said, "Good position in the heart of Patong.Rooms in pavillion wing a little tierd but overall a nice resort.Resort could make a lot more money if they would come around to ask if you would like another drink when sitting poolside but thats just a minor complaint.Would stay there again."

Marisa said, "Good clean hotel. Very much like a city hotel. You need to get up early (9am) to get a bed round the pool but the beach is only a 5min walk away so if you get up too late you can go to the beach! Very central location."

Andrew said, "It s a very large hotel and you may have trouble finding your room. The pool area is good. We tried the sauna but found it too aromatic. The breakfast was fairly good. The lobby area was dark and depressing. The room was clean and acceptable. The location was handy to the beach and entertainment."

Tan said, "I ve enjoyed my 4 days staying in Phuket especially the beach. However, I would like to give some comment on the service at the hotel. 1. service at the reception is below expectation - some of the staff2. some staff working at the hotel does not present themselves with the right attitude - e.g when I requested for the service of the safe box from the counter, staff felt reluctant to assist (dated 15/12 @ 1030am).Overall, I would still go back to phuket for my holiday but I will try to avoid staying in this hotel..Sorry for the unpleasant feedback..."

Tan said, "Excellent location, near the beach and shopping, eating, yet shut off in a nice quiet compound by itself. Staff vey friendly and helpful. And with two swimming pools too."

Barry said, "We had a wonderful time staying at Patong Resort. All staff members were very friendly and helpful. the pools were very clean and a pleasure to use. The breakfast buffet was superb and other meals we had in the hotel were very good value for money. Overall we cannot find anything to complain about and the location to the heart of Patong beach and shopping was perfect. We would stay here again with pleasure."

Michael said, "Hotel was very nice. Front desk friendly and rooms were kept nice. Would stay there again."

Mr.& said, "After staying in Puket for a number of years at various hotels we found the Patong Resort to be the best one we have staff are to be highly praised for all their services and helpfulness."

Eleanor said, "The hotel has a perfect location in Patong. You are disturbed by the nightlife in Patong. A nice breakfast and friendly staff. Upon on arrival a needed to add an extra night and that was not a problem at all. I can definately recommend a stay at Patong Resort."

philip said, "My wife and I enjoyed our stay in the hotel. The front office receptionist was friendly and helpful.The hotel has a good swimming pool and the location is very convenient to those who want to swim at the beach. Shopping and entertainment are also very convenient as is a few seconds to walk to the main road. Will definitely bring my family there on my next visit."

Yair said, "Bad Hotel, poor rooms and stuff was not helpfull. could finf much better places than this hotel."

Susan said, "We have have always found it to be clean and comfortable.The staff are very friendly.The hotel is well located and represents good value for money."

ALI said, "the hotel location was exellent ,u will c everything nearby , but the rooms wasnt so good at all compairing for the price of other hotels ,the reciption wasnt so friendlly like other i have seen"