Laguna Beach Resort

CHUA said, "Problem occurred on 04 Nov morning during breakfast time at Similan Restaurant. Half way through the breakfast, a strong paint smell soaked up the whole restaurant. Many guests had to leave as a result of this. We took the extra effort to inform front desk staff about this. Sadly the next day on 05 Nov, the same thing happened again. Seems to us that the front desk staff do not take hotel guests feedback seriously. Very disappointed for this incident."

Aileen said, "The hotel was nice and the pool was spectacular. My kids had a great time. There were ample activities and the free breakfast was very good. If I did go back I d be sure to eat lunch and dinner at the local restaurants on the beach, particularly Tum s. I found the resort food to be mediocre at best and wildly overpriced."

Rex said, "Nice Hotel - friendly, attentive staff. We were upgraded from lagoon studio to one bedroom suite - this was appreciated as we were travelling with our 16yr old son and this gave us all space. Only problem with this room (#103)was that it was located on ground floor adjacent to Marine centre and opening onto beach patio - we had to keep our curtains closed as the local jetski owner was permanently positioned outside our bedroom window/balcony, our beach patio was constantly traversed by both staff & guests and market umbrellas/stalls were positioned right in front obstructing our beach view. We felt we had no privacy. The room also smelt very musty - due to ground floor location I think. Would stay at hotel again but would request a room on 2nd or 3rd level - more privacy and hopefully no musty odour. Water slide was A1 suitable for adults and children. Laundry at hotel was expensive ++++ - much cheaper to have it done through one of the beach stalls (80-85% cheaper and just as good, if not better) Wifi available in lobby FOC. Next time would probably try the Sheraton or Dusit Laguna Beach as beach is much more appealing."

Fam.Keith said, "We the family enjoyed all the facilities ranging from the swimmin pool, ater slide to the pool tables. The buffet breakfast was one of the best we ve had and the restaurants, swimming pool and games room only minutesaway.Whilts the resport was in the process of being up-graded during the low season, there was no adverse impact and the noise was minimal at bst.The beach cafes were excellent and, whilsy the Tom Yam Gung is the largest and the first you come to, being adjacent to the pool, and the food and service are excellent, try the Sea Shore cafe (the 4th and last one down the beach), a small facility where the service is also first rate, the food excellent and the cost minimal.A first rate and relaxing holiday where, to be fair, you could simply tay within the resortr complex and eat out at the beach. Would strongly recommend the Laguna beach resport to one and all."

chereylene said, "When we arrived at the airport, we didn t have any transportation because our reservation didn t exist outside of the printout I had from sawadee.com. We had to pay a taxi to take us to Laguna Beach, and once there were quickly upgraded to the Sheraton Grande, which was a fabulous resort. We were treated well by the staff at Laguna Beach, but we are still a little miffed about reserving months in advance only to show up and not have a room."

Clifford said, "The resort is excellant and the staff was even better and most helpful. The only area that needs improvement is the gym. The resturants and food was excellant as well. I hope that none of the guest and staff were killed or injured in the Tsunami. I would like to know what actually happened at the resort since it was so very close to the sea.Best Wishes Clifford Crane"

Walter said, "Very impressed from the minute of arrival until departure. Excellent rooms with a beautiful view to the lagoon. A great swimming pool area which they call with full justification water park .The 5 hotels within the LAGUNA area leave not many wishes open although it may be wise to rent a car to get out for dinner and night life.We will certainly stay there again when being in Phuket again."

KIYOUNG said, "It was really great time to spend in exotic ambience. For someone who seeking comfortable rest at phuket and doing all in one place (that means less activity will involved), LBR is one of the best hotels to stay. Furthermore, Other 4 hotels in Laguna beach areas also good for looking at."

Mr. said, "The Laguna Beach Resort is an excellent hotel for families and has good facilities. The availability of interconnecting rooms is a big plus. There is a good choice of restaurants and the staff are extremely courteous and helpful."