Fairtex Sports Club & Hotel Hotels

Vorakul stayed at Fairtex Sports Club & Hotel on 2008-02-29 and said, "The service at Hotel s reception is unacceptable. She did not have service mind at all. When I arrive there the reception said that she did not have my booking data then she cannot open room for me. Even I show her a voucher she said that I book with agency I did not book with Fairtex then she cannot take responsibility. And she never show her attitude or service mind at all to help solve customer s problem. It s seem like my fault that I book with agency not booking directly with Fairtex. I try to contact Sawasdee but it s 10 pm already then I cannot get help from Sawasdee. I have to ask for her manager number and dial from my own mobile phone to contact her manager. After this the problem can be solved."