Railay Princess Resort & Spa

Isabel said, "Very nice cleen rooms and a lovely pool.I liked it!"

Erin said, "We booked this hotel because it was one of the last ones on Railay Beach that was available. We were disappointed with the hotel. The rooms were clean but there is construction going on right beside the hotel from 8:00 in the morning until around 5 or 6 at night. It is very loud and disruptive. This wasn t our biggest complaint though. Princess Railay Resort had some of the worst staff that we have encountered in Thailand or in South East Asia for that matter. There were piles of dirty sheets and towels lying around everywhere. The maid hadn t cleaned our room by 4:00 in the afternoon and there always seemed to be plenty of staff hanging around talking to one another but very little work being done. We went to get pool towels at 10:00 in the morning and they were already out because they hadn t washed the dirty ones from the night before. Someone brought us some room towels but I suspect they were dirty ones because they were covered in disgusting stains. I know this is being kind of nit-picky but the trash cans around the hotel grounds were rarely emptied and were often overflowing with garbage.The garbage can by the pool wasn t emptied for 3 days even though the pool attendent spent 99% of his day just sitting behind the counter doing nothing at all. Again this shows little attention to detail and laziness on behalf of the staff just sitting around. I feel I am being overly negative so I will say some positives too. Railay Beach is BY FAR the nicest beach in Krabi (especially compared to Ao Nang). So if you are looking for relatively cheap accomodation near the beach then Railay Princess isn t a bad option. The pool is nice and most rooms have a big balcony that overlooks the pool and the gorgeous jungle scenery. Just don t expect the usual friendly and efficient type of service that Thailand is so famous for."

Anna said, "Hotel rooms are very good, overlooking large pond - very nice bathrooms. Location is very average - not a pleasant walk from both beaches past generators and sewrage areas! Pool is also pretty average - hard stones around most of pool which hurt your feet to walk on! Nice restuarant view and bar. Next time stay in Railey would stay at a hotel on the beach or off the main walkway."

Mary said, "My husband, daughter and I very comfortable. The pool was very nice. Able to order food and beverages from the pool area. Very convenient. Reception and dining room staff were pleasant. Breakfast buffet was one of the best that we had in Thailand. There was a quite a good selection. We ate several meals at the hotel and overall the food was okay. Not great, but good. Recommend staying away from the barbeque as we found it over priced. All in all, we felt this hotel was the best value on Railay Beach and would definately stay there again. The hotel is situated between beaches. However, it is an easy walk to any of the beaches."

Stig said, "Nice Hotel. A generator is located near the hotel but you will get used to it.It s one of several generators on Railay.Some earlier comment says This means that a walk to any beach is through a construction site and the noise can be imposing during the day. There is an altenative walkway to Railey West located North of the Hotel.Railey East is a close walk through the Maya Hotel area. Spend some 20min exploring the nearby area and you will see that everything is close and easy to access. What is really missing is a detailed map of the place.When going to Phra Nang Beach. Dont forget to bring a torch when exploring the cave. The part with all the bats is impossible to reach otherwise."

EC said, "The hotel itself is quite nice but on one side is a building site, on another side is a rubbish dump, and on another is a loud generator. Holiday from hell material!"

Robert said, "We had a brief medical emergency during our stay and the staff arranged instant transfer, tickets and hotel to Bangkok, with an eye towards keeping it all economical. We were grateful for their help. They also arranged a private long boat with lunch and equipment for a day out to Koh Tup and such, again at a reasonable rate.However, regarding the hotel itself, some of the comments read earlier are still true. There are generators and a fair amount of construction and piles of junk nearPrincess Resort [but not on the resort property itself]. This property is best reached by long boat directly to Railay East if you have a family or any big suitcases. Otherwise, you ll be on your own hauling them across beach and paths to the hotel. We learned this when we took a boat from Ao Nang to Railay West and were left on our own. The hotel will pick you up at the airport or Ao Nang by van to the pier and then by boat to a mobile platform, delivering you one minute from your room for 1,200 B, worth it for a family of 5 with small kids and all sorts of luggage etc. and no wet suitcases or hauling overland. If you are on your own, no kids or hauling only a backpack, would be needlessly expensive. The lagoon on the property seems like a waste of space since the dining area seems very tight. We were bumping into people the whole time at breakfast. Still the situation here was far better than other Railay East properties, one of which had a cement mixer 1 meter from a guest room and a nearby generator which seemed more like a powerplant belching out diesel fumes.Overall we were very satisfied and felt like the construction site comments mentioned by others was now further away at other properties, though you still had to look at it when walking to Cave Beach."

S. said, "Nice hotel, had a rather comfortable stay. Room was clean and spacious. However, there were times where the housekeeping staff had to be reminded to wash the used glasses from the room and replace the towels. Bathroom amenities were also never replaced during our stay. The buffet breakfast wasn t that great either. The hotel seemed popular with families with young children. Pool was well used by them."

Fiona said, "The room was nice but the staff were unfriendly and breakfasts were disappointing when compared to past Thai hotels. Conveniently situated but much being built around it at present so you have to walk through a building site to get there."

Kevin said, "This resort is in a spectacular area of Railay where the cliffs at the north & South are visible from most rooms, the restaurant & the pool. Rooms are new, clean & well laid out with good views although a bit expensive compared with other areas. The main negative is the massive amount of construction going on in other resorts in Railay at the moment until mid 2007. This means that a walk to any beach is through a construction site and the noise can be imposing during the day. Also the Princess resort runs off of a generator which hums continuosly which can be a bit annoying. These trade offs were OK with us and we had a great 6 nights in this spectacular area."

Courtenay said, "Resort not as high quality as I thought - Quality of breakfast was rather poor. Accomodation was OK. Staff at the resort were not helpful at all."

Bjoern said, "New 3 story hotel, conveniently located between the beaches. My room was fantastic, but the service could care a little more about cleanliness (sheets were dirty, a tray with food-leftovers was standing in the floor for almost two days before removed!)."

Ehud said, "We booked 2 sup. connecting rooms and the hotel upgraded our rooms to DLX rooms. unfortunately one of the rooms was smoking room. Nice rooms, small but nice pool, the team worked fine.breakfast is mini mini buffet (omelet, bread, butter, jam, pancake, fruit).the food in the restorant is tasty and not expensive.Very important !!!!The only way to get to Railay Beach is by boat and there is no deck on the beach. It is highly recommended to book transfer to & from the hotel, otherwise you will tread in water from the boat to the beach with your things over your head."

Hadas said, "best hotel!!!!a real paradise."