Phi Phi Island Cabana Hotel

Amarinder said, "very nice place to stay with a nice view of phi phi island beach. good accomodation, good food, everything fine except gym equipment. hope to find it better next time"

Lee said, "i originally booked the andaman suite, but on arrival, this couldnt be provided as it had problems with leaks. we were then offered two separate rooms of equal value, but both rooms were so far apart that the following day we chose to move to another closer room, but of lesser value. the hotel did not compensate us for this incovenience in any way. also, the water pressure in some rooms are not good, and they did not do a good job with my laundry.on a positive note, the breakfast buffet is good and the service is friendly."

robyn said, "Best location and pool on the island. The room as fantastic with beautiful open views accross the sea.Plenty of hot water, good water pressure, spotless room , friendly helpful staff. Nothing was too much trouble for the hotel to arrange. Although not much English (after all this is thailand and i cant speak Thai) we were perfectly understood all the time.will be returning end july and hopefully again and again to Phi Phi Cabana Hotel."

Debbie said, "Perfect location! You couldn t beat the 2 minute walk from the ferry. Hotel room and facilities were very nice although the shower temperature fluctuated drastically."

ermes said, "Hotel too much expensive, not present staff to the swimming pool"

Fiona said, "Good location (in between both beaches). Hotel is about 100yds on the laft as you come off the ferry, which was handy. Couldn t believe the hotel was rebuilt 2 years ago, following the Tsunami - it looked like it had been there for 50 years! The refurb job was fairly slapdash , but you don t get 5 star in Phi Phi (or Koh Tao). We uograded to an Andaman Suite (which they let us have for 12000bt a night instead of 15000bt). The room was ok - 2 bedrooms (which we didn t need), air con wasn t cold enough, and I don t think the french windows had ever been cleaned (marks all over it where someone had leant against it with sun oil on - yuk!!!). No safe in the room, and the water was brown from the taps (no kidding). Pool was great, with plenty of sun beds and no rush to bag one, which I hate. Overall a nice hotel, but certainly not the Shangr-La!"

K said, "Nice resort. Our room was a little dark but nice decor and clean. Staff friendly and helpful. Resort central to everything, including pier for day trips"

Nehama said, "phi phi iland is a wonderful and romantic place the hotel located very good but too big for me.the pool was very nice and close to the perfect beach.our room was little far.one problem we had every day with the hot water in the room.the breakfast was perfect"

Eran said, "Excellent location, great pool, great private beach, very nice breakfast.Our room was not in the main building but was very nice with terrace and ocean view."

AAGREN said, "Good location and poolarea, that was all Cabana hotel had to offer. The room was dirty and towells unclean. The smell outside our room just across to the gym was stinking. We had booked to stay for 7 nights, Groundfloor because of wheelchair. Breakfast on first floor was not so easy so we asked them to make a table for us on the groundfloor, they did but in a dirty area of brooken furnitures. The breakfast was also unfresh, the second morning we had breakfast in the French bakery downtown. We did not felt that we dissapointing room, after 2 nights we complained and upgraded to a nice suit with great view. Hotel is not so clean, many mosquitos and salty water. not recommended! all other hotels were just great."

ANNE said, "The room is ok but I don t really recommand this hotel. If you don t have any other place to stay, it s ok otherwise not. There is a problem somewhere maybe with the management.... Breakfast Ok. It s all Ok but just ok"

Linn said, "Good location of this hotel, but we were very disappointed of our room. It vas very dirty when we checked in, and it didn t seem to be cleaned in a long time. We asked them twice to clean the room, but all they did was to change the towels. Not nice to live in others dirt! I will not reccomend this hotel...Expensive hotel and bad service."

michal said, "1. good location - near the boats2. much older than it looks in pictures3. lower level as compared to others4. many places in bad conditions and dirty (pool sides, restaurants areas, and more5. stinking odors (like sulfure dioxide) near the pool6. running water in the hoses and bathroom is salty and with odors7 room is ok8. low-level bathroom9. pool is ok"

Astrid said, "Rather expensive(chinese-owned?) hotel with great pool area and beautiful views. Funny atmosphere though, with friendly but discouraged staff, fierce-looking chinese security gards, and dogs and cats sleeping in the corridors among filled laundry bags and dead leaves during most of the day. Quite expensive restaurant dedicated mostly to the chinese parties, which means noisy pop music and that other (non-chinese) guests may have to wait for a very, very long time for the quite ordinary food. A puzzle that this pays off, when fresher and much cheaper seafood is offered by efficient staff on the crowded beach restaurants along Ao Ton Sai."

Per said, "The stay did not start so good - some idiot had left a plate with pasta in the narrow space under the the bed, so when we entered the room there was a rat there eating the leftovers. We contacted the reception and 3 persons immidiately took care of the rat and they were very helpful so we could change room. After the first insident we had a perfect stay at the Cabana. The pool area is truly great and also the surroundings. The location near Lo Dalum and Tonsai Bay is perfect when travelling with children (our 5 month old daughter), easy to access the beaches and also the main street with good resturants. Although the hotel lies near to the main street (only 300 m) the place is very quiet. The only disturbance is the construction of the new pier 150 m away, but it did not bother us even though we had the room closest to the pier. Summary: We will definitely return to the Cabana next time we visit Phi Phi Don."

Berggren said, "We booked this hotel hoping for- not premium- but a decent standard but we were so wrong! We the whole building looked dirty, accompanied by an unpleasant smell and dirt on towels and under the bed and bathroom. Sand on the floor of the shower room too, which was never cleaned off during our stay. When passing by the gym building we had to take a deep breath to aviod the stink! The key to the room didn´t work the last night of our stay and we had to get the staff come with us and help us enter our room with a special key (ours didn´t work and was not replaced with a new!) We heard other guests having issues with key too. Breakfast was a disaster. There was several choices but everything seemed so unfresh. One could also see broken furniture, garbage, thrown under the first floors of some of the builidings. Once I saw some of the hotel´s cleaning staff watcing TV having lunch break IN one of the guest rooms! Staff looks very unmotivated (apart from front desk, seems like this hotel has internal issues. Hovever they have good customer inflow (it is the only big hotel on this side of Phi Phi).Room and service standard need to improve enormously befre justifying the rates they charge. Definitely overpriced and overrated. It is a pity - the hotel has great location - we had an awsome bay view from the balcony. This, together with the service-minded front desk staff were the only positive assets of this hotel. I would not stay here again unless really major changes happen within hotel facilities and services."

Dena said, "Great location, right where ferry drops you off. Beautiful pool and decent rooms. Nothing spectacular about it...but the view. Service however was not so great. i.e. not in line with what you PAY to stay here."

Brison said, "Overall, it was a nice hotel with an excellent location and view on the island. However, it was the most expensive hotel in our trip, but the least fancy or luxirious one. The delux rooms are quite small and the bathroom is very small, the sheets had stains on them, as well as some of the towels.The pool is great, and the wonderfull view (we had a pool view room) are pro s. Breakfast was satisfying (even though the coffee was terrible). Don t take rooms that face the peer, there is a construction noise from there and also the awfull singer of the hotel will not aloow you to sleep tight, as she sings in full volum some international hits with bad taste...To cut a long story short - we had great time in Phi Phi, but the hotel is over prices comparing to other hotels we . On the other hand, they said it before me: location, location, location...."

Mr said, "Firstly the hotels look great nice pool area and the rooms are faultless. But the breakfast was not that great for the money and 90% for the staff We’re not helpful. Great location. But I would not stay there again for that money."

Anna said, "Hotel has been re-built since damaged in the Tsunami. Have hotel is looking back to normal with teh exception of the bungalows which wre not re-built! Rooms ok - great size but not lavish. Staff friendly. Pool is the highlight of the hotel and new pool lounges and umbrella s arrived during our stay. Parts of the hotel have not been cleaned up as yet - very stinky with rubbish under the gym! Overall would recommend if staying in Phi Phi."

raphael said, "i the stay was very good the location is great but the staff dont speak great english this is a problem if you are paying that much for a room the dinner was also very good just know that in thai land not always is more better"

Paul said, "First impressions were great - a newly built, well presented hotel at probably the nicest part of the beach. However things started to go downhill from there. Despite arriving 2 hours after the designated check in time the room wasn t ready. After waiting a further two hours the room still wasn t ready so we asked to be transfered to another room. We had booked a double room and were then shown two twin rooms which were not suitable. At this point the baggage handler started cursing and throwing our luggage around - this was receptions fault not ours. After 5 hours we were eventually given a suitable room. Although a very nice spacious room it had obviously not been cleaned propery which we thought was a temporary oversight. However apart from changing the towels and bedlinen the room wasn t cleaned throughout the 5 day stay. We did bring this to the attention of the staff and were told that it would be dealt with but it never was. The room also lacked some of the facilities that it was advertised with - kettle, hairdryer, drinking glasses, on several occasions we even had to ask for soap. The lack of cleaning seemed to be a theme throughout the whole hotel complex and what appears to be a lovely hotel is quite grubby, stained and generally poorly maintained. This seems to be an issue that stems from the staff who in the main were unfriendly, slow, unhelpful and inexperienced. Indeed the majority were on probation and were more interested in trying to look busy than actually helping out guests. Breakfast at the hotel was a plus. With a good variety of food available to suit most tastes. Again the breakfast experience was spoilt by the lack of cleaning and dirty table cloths. The pool area was excellent. Great location with spectacular views over the bay. There was also a nice quiet section of beach which is a bonus for a busy island like Phi Phi. Price wise the resort was expensive for Thailand at over 6000 bahts per night (peak rates). At this cost you would expect a high standard of factilities backed up with a high standard of service. Compared with the various other accomadation we have the facilities are good, the location excellent but the whole experience was spoilt by poor staff and a poorly maintained complex. Overall overpriced and not somewhere we would consider going back to unless the staff have a real change in attitude."

Yair said, "The hotel seems very impressive, but there was a very strong smell of sewage in some areas of the hotel, including the dining room where breakfast is served. This horrible smell was there most of the day, and every day.The shower door had some problems of getting open and closed.The stuff at the reception has a very basic English.The sea view of some of the rooms is beautiful."

Jeremy said, "A short stumble from the pier this hotel totally lived up to high expectations. Phi Phi is alot of fun and this hotel allows you to recover in style. Great pool area..:o)"

Katherine said, "The hotel was absolutely gorgeous. The room was luxurious with fantastic views. The pool was beautiful as was the beach. The hotel staff were extremely helpful and friendly and were especially kind to our 4 year old."

tiong said, "nice view & environment , quiet , good location , best price ... higly recomended"

ZHENG said, "We village, enjoys 2 great bay & quiet enough), 6000THB for 3 nights and pick-up serviece from the pier. Highly recommend this hotel to those first come PhiPhi."

Zhang said, "1. New hotel, great location, but seems still in construction.2. Maybe it is the best hotel in TongSai Bay, but I think most Phuket hotels with half of the price is better than Cabana.3. Breakfast is normal, too many small flies and birds in the restaurant.4. No ventilator in the bathroom.5. Beautiful pool and seaview."

Dezi said, "The hotel is very nice with a beautiful swimming pool and a decent breakfast buffet. But I found the services at this hotel did not meet the standards set by the hotel. No professional staff whatsoever around only trainees at the front desk who didn t know what they were doing and had limited english. I wasn t impressed at all."

Keren said, "the pool is great, the rooms are nice and the seaview is amazing.the reception team is a little unpatient and the rooms don t always get cleaned on timebig buffet breakfast"

Mr. said, "A beautifull resort, located in a splendid bay. We took the presidential suite, which was quite nice decorated in traditional Thai style with jacuzzi on the balcony. Service levels were certainly not in accordance with this type of accommodation. And sleeping in a room where rodents are starting at 03.00 A.M. chewing away on the wooden roofpanelling was quite discomforting."

Rose said, "This place is incredible!!! I believe that is the nicest hotel in the area. The people were friendly and our view overlooked the amazing pool that was a stone s throw away from the beach."

Maggie said, "Lovely hotel but limited services available as only just reopened after the Tsunami. Staff helpful annf friendly, lovely pool and ideal location just as you get off the ferry!"

GUENARD said, "Very well situated. Right between two beaches, a dream to see. Rooms clean. Staff friendly and helpful. Great morning buffet. OK, they are still working to make the hotel to forget Tsunami, so gardens are not perfect, and some rooms still in repair. One regret:no Internet service (but many in the island). At PHI PHI CABANA, when you wake up in the morning and you look at the surroundings from your room, you feel like a king ."

Ravindran said, "On a scale of 10 here is how I rate the Phi Phi Island Cabana hotel :Accomodation (bungalow) : 6Breakfast (Asian & Continental buffet) : 6Pool + view : 8Staff availability & service : 8Location : 8Atmosphere (peace & tranquility) : 8OVERALL : 7I visited Koh Phi Phi island twice in 2004. The first time I the second time at Phi Phi Island Cabana (good) in Dec-2004 just one day before the Tsunami.We participated at the Christmas gala at the hotel with over 200 guests. It was a lot of fun and the buffet dinner was delicious and never-ending (close to 100 items on the menu).I will certainly return to Koh Phi Phi and recommend both these hotels.Here is how I rate Phi Phi Princess :Accomodation (bungalow) : 8Breakfast (Asian & Continental buffet) : 7Pool + view : 8Staff availability & service : 6Location : 8Atmosphere (peace & tranquility) : 7OVERALL : 8"

Courtney said, "Great Hotel! I really enjoyed my bungalow. Service was excellent. I would stay there again and recommend the place to my friends."

Elbert said, "Phi Phi island is amazing. The hotel was great and the staff was really nice. Great location right on the beach and close to the docks. Had a great experience there. Would definitley go back."

Mike said, "The staff was very friendly and the hotel looks very nice from the outside. Yet, the inside of the room needs some good renovation and it looks more like a 2-star motel room (and I paid 4000B for it...).The breakfast was reach and tasty, yet since the dining room was not air-conditioned they should have put some fans.There is a gym (surprisingly) but with no air-condition it is mission impossible (34 degrees and 95% humidity)."

Brian said, "Small rooms but clean, well maintained and great view. Nice pool. Good location at the quiet end of the beach. Breakfast limited and not the best. Overall good value for money and would stay again."

Pravin said, "This hotel offers good, basic accomodations. The rooms were clean and reasonably spacious, and the staff helpful and friendly. Perhaps a little overpriced relative to other hotels on the island, but overall we were satisfied."

Roslyn said, "Very happy with Phi Phi Island Cabana Hotel. Would recommend to my friends."

David said, "This is one beautiful hotel complex great swimming pool and good service from room service to the very friendly maids who waited around untill i finally got out of bed most days at 4pm. The Gala dinner at New year was superb we felt like rock stars and paid the fraction of the price we would pay in the uk for such superb facilities. Although i have been backpacking in Thailand before and i wanted luxury and got it."

Grete said, "Huge hotel with an excellent location and very nice swimming pool located a few meters from the beach. The staff was very service minded, and they helped us with everything. We got a big rat in our room the second day, and we got a new room imidiately. The food at this hotel is very good. The sushi is very tasty, and the donuts for breakfast were just delicious... There are organised snorkel trips by boat from the hotel every day for only 250 baht pr person."