Novotel Bangna Bangkok

Alan said, "Only staff courteous. Room service was used and was very prompt. Good selection of food for breakfast also."

wendy said, "Defintely adequate we and before we left for two nights.We did not get the welcome plate of fruit/chocolates or a newspaper like everyone else either time. The breakfast buffet was really good lots to choose from but the food in the same restaurant for lunch and dinner was terrible as was the service, it was lousy, do not waste your money. The only other thing I would mention is that it is far from other restaurant options and not within walking distance of anything. The taxi service at the front door is a rip off walk down the driveway and hire a metred one. The hotel charges 800 Baht to airport and we got there and back for 400."

Verbeeck said, "close to the airport, very nice hotel, staff very helpfull, excelent breakfast- and buffet, book this hotel next time again"

fagerberg- said, "Ok city-hotel. Quite expensive. Located near the airport ( 800 bath in transport), but in a dull industrial area. The room was average and the price -level in the hotel high!! The socalled shopping arcade does not exist.The hotel have quite a large number of chinese costumers, which is obvious, from the very chinese breakfast buffet to the rest of the differnt menues. The pool area is boring and the water is so cold( imagine, to write cold, when you write about Thailand).We booked the hotel for one night already in november and payed deposit. In january we got a mail, that due to a exhibition, the price was now 800,- bath higher. That is really not a way to do business.All in all- hm... for one night I would stay at the real airport-hotel. For more nights I would go into the center of bangkok and get the feeling of the city, as you do not get it here."

susanne said, "Hmmm... Businessman -hotel, big,cold, average rooms.Too expensive,for what you get.I would nt say that we were threated unfriendly, just impersonal.The so-called business/ shop arcade does nt exist. There is absolutely nothing to do ! You are stuck by the high way!The pool area was dull and the poolwater freezing cold, ( never thought I would write about pool water in Thailand!!)The restaurants are expensive. The included breakfast was ok, though very chinese, ( this is obvious a hotel with many chinese costumers). I would recommend for a over-night stay, to stay closer to the airport or for more than one night to go into the center of Bangkok, where the buzz is going on."

Hanne said, "The Hotel is placed 25 minutes from the airport , which is not a problem only take a taxe price 150/200 bathThe hotel is a well functioning hotel super service nice food large range of different food styles 3 restaurantsnice for a overnigth stay"

William said, "My wife and I . We won t stay there again. On both occasions when we checked out they took the liberty of converting the charge in baht to dollars at a very lousy rate. This is the only hotel we my only option would have been to try to find another hotel on short notice in High tourist season, plus loose one days room rent. The rooms are the smallest of any hotel we Asian foods. The regular coffee is horrible. Ask your waitperson for an espresso if you want decent coffee. The downstairs bar has the usual Heineken and Thai rice beers at ridiculous prices. The hotel staff is very helpful, but after awhile they get on your nerves. While they claim to be close to the airport, it s a 20 minute taxi ride; a little less, or a little more depending on traffic. Once again, over priced and they hit you with a lot of extra charges. Do not use their airport limo service, as they charge 800 baht for a trip that is less than 200 baht by meter taxi. You can do better for less money in Bangkok."

Steven said, "Nice hotel but 30 minutes taxi ride from the new airport back towards the city centre."

Tamara said, "Nice,clean hotel. The staff was very friendly and polite We arrived close to midnight and everything went smoothly. DO NOT CATCH A TAXI THROUGH A SERVICE AT THE AIRPORT. WALK DOWNSTAIRS IF YOU CAN AND TAKE A PUBLIC TAXI. These are metered taxis and are way cheaper. Really good breakfast and comfortable beds."

Suzanne said, "We arrived late to the hotel, however the service was impecable. From the moment we stepped outside our taxi, the doormen and all other staff were really helpful.The hotel was very nice. Our room was more than adequate, and very clean.The breakfast was absolutely beautiful, and was included in the price of our room. We only very professional."

Eric said, "Rooms were big and clean. Beds were comfortable. Staffs were friendly and very helpful. Breakfast spread was very good. The only minus point is the hotel is a little far to walk to places like eateries, convenient store, malls and entertainment outlets."

Robert said, "Hotel was fine but manager at reception was useless and has no idea about customer service! He kept us waiting for 40 minutes because he said he does not know about Sawadee.com, there is no way we could have paid already, taxes are not included etc...... Eventually he gave us a room!"