Raymond stayed at Sheraton Chiang Mai Hotel on 10/14/2005 and said,  "Expecting the same standard in every S Hotel, I was a little disappointed about the Sheraton in Chiang Mai. We also stayed several times at the Royal Orchid in Bangkok and there is a tremendous difference between the two houses. Being a member of the Starwood Preferred Guest program, I really was dis- appointed that we weren t treaded the same we are are in Bangkok. And it actually start from the beginning I entered your hotel. The service at the concierge s desk was poor. Any information to get took forever; almost no assistance was given to order transportation to town etc. That was very disappointing."

Yaron stayed at Sheraton Chiang Mai Hotel on 10/12/2005 and said,  "Good and comfortable, but nothing great. Hotel is old, and needs a good face lift. traveled with 2 kids, age 9 and 4, stayed at a premium deluxe room. Pool is small and is very plain. Location is good, 10 minute tuk tuk ride from the night bazar. At the concierge, ask for them to get you a taxi for your touring, rather than a hotel car tour. much cheaper and much better."

Arthur stayed at Sheraton Chiang Mai Hotel on 09/01/2005 and said,  "Hotel is excellent value; the public areas are grand and beautiful; food and service is excellent, and the staff is very helpful and friendly. The rooms are a little faded, and could stand some re-modeling; the Chinese restaurant is outstanding..."

George stayed at Sheraton Chiang Mai Hotel on 01/31/2005 and said,  "As nice a hotel as you will find almost anywhere! Beautiful rooms and excellent dining facilities. Staff is the very best. I will definitely stay here again,- and every time I am in Chiang Mai."